MLMS Person Centred Tools

Person Centred Thinking Tools are ways of helping us to listen and learn about what matters to people, and to help us to make sure these things become part of their lives. Some examples of tools to use are provided below:

Important to and for – A way to sort what’s important To someone from what’s important For them while working towards a good balance.

Doughnut – Helps people look at what their paid role is, where they can use judgement and creativity, and what is not their job. A completed example can be seen here

4 plus 1 questions – Helps people focus on what they are learning, and helps people think together about important issues by thinking about what we have tried, what we’ve learnt, what are we concerned about and what are we pleased about and where we go from here.

Matching staffHelps look at what skills and supports are needed and what a compatible personality would be like.

Volcano Tool – What makes your volcano explode? This is a useful tool for understanding your own or someone else’s comfort zone, stretch zone and danger zone. Developed by Helen Smith and Max Neill.

Learning logs – Helps people look for ongoing learning around activities and experiences. Completed example can be found here

Service person centeredness – Self assessment questionnaire for managers. Thanks to Jason Hope and Sujana lama from Hampshire.

What are we learning about person centred organisations – Paper by Richard Williams and Helen Sanderson

Positive approaches to risk – A Positive Approach To Risk Requires Person Centred Thinking – A paper from Max Neill, Julie Allen, Neil Woodhead, Stephen Reid, Lori Irwin and Helen Sanderson.

Communication Tool – A way of recording how a person tells us what they want and how they are feeling and how they would like us to respond

Achievement Tool – A tool for recording, celebrating and learning from a person’s achievements. Use it for your team too!

Circles of Support  – A video explaining circles of support

Community Building Map – Brainstorm opportunities that enhance citizenship contributions. From Cate Shepard

Solution Circle – An effective tool to help you get ‘unstuck’ from a problem in life or work. From Cate Shepard

When We Can’t Agree – Facing the conflicts that happen when people are planning and working together for a better life. A pack put together by Max Neill (Person Centred Planning Coordinator), Safiyyah Patel (family carer’s worker),  Catherine Dobson (clinical psychologist).